What is a Tasheel Center, and what services does it provide?
Tasheel Centers are official government service centers in the UAE that offer labor and employment-related services under MOHRE. These include contract processing, quota applications, e-signature cards, work permits, and PRO services.
Who can use Tasheel services?
Tasheel services are available for business owners, employers, employees, and individuals requiring labor-related support, including establishment registration and employment contract services.
What is an E-signature Card?
The E-signature card identifies authorized signatories of a company and is required to complete labor and MOHRE transactions through Tasheel.
What is MOHRE, and how is it related to Tasheel?
MOHRE (Ministry of Human Resources and Emiratisation) is the authority regulating labor laws in the UAE. Tasheel is the authorized channel to process MOHRE services in a seamless and digital manner.
How long does it take to complete a Tasheel service?
Depending on the service, Tasheel processing takes 2–5 working days. Some services may be completed the same day with priority processing.
What documents are needed for Tasheel services?
Basic requirements include a valid Emirates ID, passport copy, trade license (for businesses), and an e-signature card. Specific services may need additional documents.
Can small businesses use Tasheel services?
Yes, Tasheel supports businesses of all sizes for workforce approvals, employee contracts, and labor compliance.
Are UAE nationals required to use Tasheel for employment services?
Yes, all employers, including UAE nationals, must process contracts, permits, and labor requests through Tasheel for MOHRE approval.
What is the salary requirement for sponsoring workers?
The minimum salary requirement varies depending on job title and skill category, as per MOHRE’s latest classification and quota system.
Do I need a company Establishment Card (Immigration Card) for Tasheel services?
Yes, a valid Establishment Card (Immigration Card) is required to initiate most labor and visa-related services under Tasheel.
How do I apply for a new labor contract through Tasheel?
Start by submitting your trade license, e-signature card, and employee details. Tasheel will process the application through MOHRE for approval.
Can I update an employee’s information via Tasheel?
Yes, Tasheel allows updates for employee roles, contract types, salary, and personal information after approval from MOHRE.
How do I apply for a work permit?
Employers must submit a valid offer letter, passport copy, and MOHRE approval for the employee. Tasheel will process the permit through the labor system.
Can I cancel an employee visa through Tasheel?
Yes, visa cancellations for employees are done through Tasheel in coordination with MOHRE and GDRFA, depending on the case.
How can I track my Tasheel service status?
Tasheel provides tracking through MOHRE’s online portal or you can follow up at the service center with your transaction number.
Do I need to exit the UAE to change visa status?
If applying through Tasheel and MOHRE, status change can often be completed inside the UAE without exiting, based on MOHRE regulations.
What happens if an employee leaves the country without cancellation?
The company should request visa cancellation and report absconding (if applicable) through Tasheel.
Can an employee work for another company while under my sponsorship?
No, unless a part-time permit or transfer has been legally processed through Tasheel and MOHRE.
How can I check my application progress?
Tasheel provides a tracking number and updates on each application. You can also track via MOHRE’s official website.
What should I do if my Tasheel request is delayed?
Contact the Tasheel center or check for missing documentation. Delays are often due to incomplete information or pending MOHRE approval.
Can I update the application if submitted incorrectly?
Yes, Tasheel agents can help correct errors if the application hasn’t been finalized by MOHRE.
What are common reasons for service rejection?
Missing documents, expired IDs, invalid e-signature card, unpaid fines, or non-compliance with MOHRE regulations.
Can I reapply if my Tasheel service request was rejected?
Yes, once the reason for rejection is resolved, you may resubmit the application through Tasheel.
Are service fees refundable?
Generally, service fees are non-refundable unless due to system or technical errors verified by MOHRE.
What are the penalties for not renewing a labor contract?
Fines accumulate for late renewals and can result in labor ban or blacklisting for the company.
Can I extend a work permit through Tasheel?
Yes, work permits can be renewed or extended by submitting a renewal request via Tasheel before expiration.
What happens if an employee overstays their permit validity?
Overstaying leads to daily fines and possible legal actions. Timely renewals are required to avoid penalties.
